Refund policy
Returns & Refund:
- Returns accepted for 5 days
- Ensure that the tags and labels are intact and there is no damage to your item
- Refunds will be processed once we receive and inspect the returned items.
- The refund will be issued to the original payment method used for the purchase.
- Shipping fees are non-refundable.
- Please allow 5-7 business days for the refund to reflect in your account.
Exchange Policy:
- Unfortunately, we do not currently offer direct exchanges. If you wish to exchange an item, please initiate a return and place a new order.
Damaged or Defective Items:
- In the rare event that you receive damaged or defective items, please contact us immediately with photos of the issues. We will arrange for a replacement or a refund.
Contact Information:
- For any questions or concerns regarding returns, feel free to reach out to us on Instagram at hemp.closet or drop us a text on Whatsapp at +91 7717650151
Thank you for choosing Hemp Closet. We appreciate your commitment to sustainable fashion!