Shipping policy

1. Order Processing Time

Orders are typically processed within 2-3 business days after order is confirmed. Please note that processing times may vary during peak seasons or promotions.

2. Shipping Methods and Rates

We offer the following shipping methods:

  • Standard Shipping: Estimated delivery within 5-7 business days. Please note that processing times may vary due to unforeseen circumstances.

We offer free shipping on all orders

3. Shipping Destinations

We currently ship to addresses within India. For international shipping inquiries, please contact our Customer Service team at support@hempcloset.in

4. Tracking Information

Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order's progress through the carrier's website.

5. Shipping Delays

While we strive to ensure timely delivery, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, customs issues, or other factors beyond our control. We appreciate your understanding in such situations.

6. Customs and Duties

For international orders, customs duties and taxes may apply. Hemp Closet is not responsible for any additional charges incurred during the customs clearance process. Please check with your local customs office for more information on potential fees.

7. Shipping Address Accuracy

Please ensure that your shipping address is accurate and complete. Hemp Closet is not responsible for orders shipped to incorrectly provided addresses. Any additional shipping charges incurred due to address errors will be the customer's responsibility.

8. Shipping Inquiries

If you have any questions or concerns regarding the shipping of your order, please contact our Customer Service team at support@hempcloset.in

9. Returns Due to Non-Delivery

In the event that a package is returned to us due to non-delivery (e.g., incorrect address), the customer will be responsible for any additional shipping charges incurred to resend the package.

Thank you for choosing Hemp Closet. We appreciate your understanding and support.